SHIPPING

When will I receive my package?

  • Processing time is separate from shipping time.
  • Orders are processed Monday-Friday (excluding holidays).
  • Please allow  5-7 business days for your order to ship.
  • Shipping timelines do not apply to orders shipped to APO/FPO addresses.

METHOD

TIME

RATE

Our Flat Rate Shipping

4 - 7 business days

seasonal
DHL 2-5 business days
Calculated at checkout based on order size

International Flat Rate Shipping 

5 - 7 business days

seasonal


We currently ship to:  
Australia, Austria, Bahamas, Belgium, Brazil, Canada, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States, and United States Minor Outlying Islands.

Shipping fees are non-refundable. For items returned to Lord MerchX due to an undeliverable addresses or issues with Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

Lord MerchX does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered. Please contact your local postal service to locate your order.

Each item has a different processing time-frame. Look at the individual product page for shipping timelines. Remember that if an order says it will ship in a certain amount of business days, this does not include weekends or holidays.

Domestic orders should take 3-7 business days to arrive, after it has been shipped.

Most international orders arrive in 1-2 weeks, but can take up to 3 weeks depending on the location.

All international customs and VAT fees that occur when the product arrives to customer's country are the responsibility of the customer.

All shipping addresses must be in English. Please ensure your address is correct and review our return to sender policy here before placing your order.

*Orders are processed Monday-Friday (excluding holidays). Shipping timelines don’t apply to orders shipped to APO/FPO Addresses

**Please allow 5-7 business days for your order to ship.**